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Tlh Derwent Hotel - Tlh Leisure, Entertainment And Spa Resort, Torquay
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Key details
About the Resort
Belgrave Road,
Torquay,
United Kingdom,
Devon
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The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Explore available ways to reach your dream destination
City Centre
Torquay
1.1
km
Airports
Exeter International (EXT)
41.2
km
Bus
Bus stop
1.1
km
Facilities
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 10 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Yoga class
Aerobics
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Belgrave Road,
Torquay,
United Kingdom,
Devon
Map view
street view
Belgrave Road,
Torquay,
United Kingdom,
Devon
City landmarks
Zoo
Living Coasts
1.6
km
Hampton Avenue Babbacombe
Babbacombe Model Village
2.3
km
Museum
Torquay's Dinosaur World
1.4
km
Torquay Station Rathmore Road
The Agatha Christie Mile Path Walk
630 m
Museum
Torquay Musuem
1.8
km
Church
Riviera Life Church
1.5
km
23 Victoria Parade
The Real Crime Museum
1.3
km
6/7 Victoria Parade
Haddon Galleries
1.2
km
Stadium
Torquay United FC
2.0
km
TorquayEngland
Inner Harbour
1.3
km
161 Union Street
Play Cafe
720 m
Cockington
1.8
km
Park
Cockington Court
2.2
km
Monument
Kents Cavern
2.5
km
Fore Street St Marychurch
Bygones
2.1
km
Corbyn Lodge Torbay Road adjacent to A3022 / Seaway Lane near to the Livermead Cliff hotel
Corbyn Headland
1.1
km
Harbour
Torquay Harbour
1.3
km
Beach
Torquay Seafront
750 m
1 Cary Parade
K's Amusements
990 m
Park
Cockington Country Park
1.9
km
TorquayEngland
Babbacombe
2.6
km
Nearby
Chestnut Avenue
Riviera International Centre
330 m
Park
Torre Abbey Museum and Gardens
470 m
Gallery
Artizan Gallery
410 m
Harbourside
Pavilion
480 m
Bridge
South West Coast Path Walk- Meadfoot & London Bridge
190 m
Rock Walk
The Royal Terrace Gardens
510 m
Torbay Rd
Abbey Park
440 m
Casino
Mint Casino
500 m
Beach
Torre Abbey Sands
580 m
Restaurants
Bread and Butter Baguette Bar
250 m
82B Belgrave Road
cobleys fish & chip cafe
280 m
65 Belgrave Road
Fishers
310 m
94 Belgrave Road
Tor Grill
530 m
44 Tor Hill Road
Coffee and Vinyl
540 m
38 Tor Hill Road
Ivy's
560 m
34 Tor Hill Road
Appleby's Torquay
510 m
Shedden Hill The Heritage Hotel
Coffee
770 m
188 Union Street
Jolly Judge
650 m
168-170 Union Street
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
68%
liked the resort and would come back
Great location
Spacious rooms
Cleanliness issues
Rude bar staff
6.8/10
Nice
Rooms
5.0
Location
8.8
Service
7.7
Dining
5.6
Guest reviews
6.8/10
based on 20 reviews
6.8
6.8/10based on 1555 reviews
Jason
United Kingdom,
January
2025
6.8/10
The hotel is in a fantastic location, close to the harbour and with spacious rooms, making it a great spot to explore the area. However, the cleanliness in the rooms could be improved, and the service at the bar was a bit rude at times. Overall, it offers decent value for money with some nice facilities, but I'd recommend addressing the cleanliness and service issues for a better experience.
Rooms
6.0
The rooms were spacious but not as clean as I hoped; there was a dirty shower door and hair on the floor.
Service
5.0
The service was hit or miss; while some staff were lovely, the bar staff were rude and unwelcoming.
Location
9.0
The location is excellent, just a 10-minute walk to the harbour and near the beachfront.
Dining
7.0
Dining was decent with a good selection for breakfast, though by the end of the week I craved more fresh options.
Facilities
7.0
Facilities include a nice pool area and a bar, but they could use more attention in terms of maintenance.
Great location
Cleanliness issues
Theodore
United Kingdom,
November
2024
7.0/10
I had a mixed experience at the hotel. The location was great with easy access to public transport and a short walk to town. However, the rooms were subpar, dusty, and cramped for the price we paid. On the plus side, the staff was friendly and provided excellent service. The dining experience was a bit hit or miss, but overall, it served its purpose.
Rooms
5.0
The rooms were quite small and not very clean, with visible dust that seemed to be there for ages. We struggled to fit two people and our luggage comfortably.
Service
9.0
The staff was amazing and very helpful, always going out of their way to assist, especially with special needs like my Mother's wheelchair.
Location
9.0
The location was excellent, with a bus stop right outside and a pleasant walk to town with plenty of bars along the way.
Dining
7.0
The breakfast options were decent, with a good cooked English breakfast, but the coffee was just warm and not very enjoyable, and the service was a bit slow at times.
Facilities
6.0
The hotel had various facilities like bowling and snooker tables, which were a fun addition, but overall, it could have been better maintained.
Walter
United States,
October
2024
7.2/10
The hotel had a great location, just a short walk from the seafront and the marina, which was super convenient. The staff were very attentive and friendly, making my stay enjoyable. However, the rooms were quite dated and smaller than I expected for the price I paid. The dining options could use improvement, especially for kids, as the selection was limited.
Rooms
5.0
The rooms were quite small and basic, and I found them to be very dated compared to what I anticipated for the amount I paid.
Service
9.0
The service was excellent; the staff were friendly and attentive, always checking to see if we needed anything.
Location
9.0
The location was fantastic, within walking distance to the seafront and easy access to bus services for day trips.
Dining
6.0
The dining options were nice, but I would have liked to see more choices for children and some fresh fruit instead of just tinned.
Facilities
7.0
The hotel offers good facilities, but the dining experience could be expanded for families.
Brian
United States,
October
2024
7.4/10
I had a decent stay at the hotel. The rooms were squeaky clean and came with all the essentials, but they were a bit smaller than I expected. The staff was unbelievably friendly and helpful, but a little too eager to clean before our check-out time. The location was great, just a short walk to the harbor and very close to the beach. However, the dining options were a letdown, with limited choices and the bistro closing early on Sundays. Overall, it was good value for money, but there were a few areas for improvement.
Rooms
7.0
The rooms were nice and clean, but they felt a bit small and tired. The en-suite bathroom was impeccable, and I appreciated the tea and coffee facilities along with the biscuits.
Service
9.0
The team was super friendly and incredibly helpful during my stay. However, they did ask to clean the room before 9 am on our departure day, even though we had until 11 am to check out.
Location
9.0
The hotel had a fantastic location, just a 10-15 minute walk to the harbor, and it was close to the beach. There was even a land train stopping right outside the hotel to take us to nearby villages.
Dining
5.0
The dining was probably the weakest point of my stay. There wasn't much choice, especially for vegetarians, and the Aztec bistro closed early on Sundays. However, the pasta I had was delicious.
Facilities
7.0
The hotel offered some nice facilities like a well-maintained spa and pool area, but it was unfortunate that one of the lifts wasn’t working during my stay, making access to higher floors a bit tricky.
David
United States,
September
2024
6.2/10
During my stay, the hotel had some bright spots and a few drawbacks. The location was great, and the staff was generally friendly. However, the rooms felt a bit dated and cramped, and the dining options left something to be desired. Overall, it was a decent experience, but not without its challenges.
Rooms
5.0
The rooms were clean but felt dated and cramped. I had a front-facing room last time which was much better, and I could hear the noise from the neighboring rooms.
Service
6.0
Service was a mixed bag—some staff were friendly and efficient, but there were instances when they seemed clueless and rude. It felt like they could do better overall.
Location
9.0
The hotel's location was excellent for accessing local buses and very close to the seafront. However, being on a main road made it a bit noisy at times.
Dining
5.0
I didn’t have breakfast there, but I found the dining options to be limited, especially the evening menu which had poor choices and no vegetarian options. The bistro closing early on Sundays didn't help either.
Facilities
7.0
The facilities were decent, and I particularly enjoyed the swimming pool, but it could use more activities or entertainment.
Jonathan
United States,
September
2024
6.4/10
My stay at the hotel was a bit of a mixed bag. While the staff were friendly and helpful, the rooms weren't clean during our stay, which made it tough, especially with kids. The location was quite good, as we were near Torquay Harbour, but navigating through the narrow corridors was a challenge. Overall, it wasn’t the best experience for the price we paid, considering the basic amenities.
Rooms
5.0
The rooms were basic and unfortunately not clean during our two-night stay, which made it tough with kids.
Service
9.0
The staff were exceptionally friendly and welcoming, always ready to help, which was a bright spot during our stay.
Location
8.0
The location was convenient, within easy walking distance to Torquay Harbour and surrounded by bars and restaurants.
Dining
5.0
The dining experience left much to be desired; the layout was confusing, and the food choices were disappointing.
Facilities
6.0
Facilities were basic and could use an update, but they were acceptable given the price.
Owen
United Kingdom,
August
2024
7.8/10
The hotel has a great location, with plenty of bars and restaurants nearby, and the staff were exceptionally friendly and helpful. However, the rooms were a bit cramped and definitely could use some updates, as my initial room felt more like a closet. The dining experience was hit or miss, as the breakfast could use a wider variety of options.
Rooms
6.0
The rooms were a little on the smaller side and needed some updates, but after voicing my concerns, I was moved to a better room.
Service
10.0
The service was wonderful; the staff at the reception and restaurant were all friendly, warm, and welcoming.
Location
9.0
The hotel is in a fantastic location, making it easy to hop on and off buses right in front, plus it's close to the beach.
Dining
7.0
The breakfast had plenty of options, but it could definitely be improved in terms of quality.
Facilities
7.0
While the leisure facilities were generally nice, the overall maintenance could use some attention.
Stella
United Kingdom,
July
2024
7.2/10
The hotel has a great location with plenty of restaurants and activities nearby. However, while the public areas were modern and stylish, the rooms felt a bit dated which was disappointing. The service experienced was mixed; some staff members were fantastic, but a few were not as helpful. Parking could also be improved as accessibility for disabled guests seemed lacking.
Rooms
6.0
The rooms were a bit dated compared to the rest of the hotel, which was fairly modern.
Service
7.0
The service was a mix; some staff were amazing while others seemed unhelpful and a bit abrupt.
Location
9.0
The location is superb, just a short walk to the seafront and close to the town center with plenty of facilities to choose from.
Dining
5.0
Dining was a bit chaotic, especially during breakfast with long queues, and the buffet options didn't always meet expectations.
Facilities
8.0
The hotel had great facilities including both indoor and outdoor pools.
Henry
United States,
July
2024
7.0/10
I had a clean and pleasant stay at the hotel, which was well-located near the seafront and marina. The staff was friendly and tried their best, making the experience enjoyable. However, the rooms were uncomfortably hot, lacking basic amenities like shampoo and soap. The breakfast left something to be desired, with overcooked sausages and bacon that made mornings a bit less enjoyable.
Rooms
5.0
The rooms were clean but a bit too hot and lacked basic amenities like shampoo and soap. The noise from the main road made it hard to sleep comfortably.
Service
8.0
The staff was friendly, hospitable, and helpful. They worked hard to make my stay enjoyable, especially at the pool.
Location
9.0
The hotel had a great location, within walking distance to the seafront and marina. The bus pass for just £5 each was a nice perk, allowing me to explore without worrying about parking.
Dining
6.0
The breakfast was okay, but the overcooked sausages and bacon were disappointing. I hope they can improve this soon.
Facilities
7.0
The indoor pool was a highlight of my stay, providing a nice area to relax.
Andrew
United Kingdom,
July
2024
5.2/10
The hotel needs quite a bit of work. While it has a great location just five minutes from the seafront, the rooms are in bad shape and very dated. I found the service a bit hit-or-miss, with some staff being unwelcoming. Dining could use improvement, especially in terms of cleanliness. It’s definitely not a luxurious stay, but it’s convenient for a short visit if you don't mind the rough edges.
Rooms
5.0
The rooms were in a bad state of repair, very dated with old electrical points, cracked tiles, and dirty floors. The wash basin being in the bedroom was peculiar and the room was tiny and boiling hot.
Service
5.0
While some staff were helpful, I felt overall service was unwelcoming at times, which made for a less pleasant experience.
Location
8.0
The location is excellent, just five minutes from the beach, which is a major plus.
Dining
5.0
Dining had its issues, especially with cleanliness; I was put off watching others handle food carelessly. The breakfast was fine but not outstanding.
Facilities
6.0
Facilities were basic; the pool area was acceptable but not a highlight.
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Tlh Derwent Hotel - Tlh Leisure, Entertainment And Spa Resort14.03
-
15.03.2025
